Terms and Conditions

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Schools Terms and Conditions

1. Parties: This Agreement is made between the School, Academy or Educational Establishment (the client) and Cornwall Music Service Trust – CMST (the service provider). It is not made with any individual teacher employed by Cornwall Music Service Trust.

2. Duration: This agreement will run from the date services commence.  It is subject to review and may be extended or varied by agreement between the parties.

3. Intent: The intent is to regulate dealings between the parties by setting out respective obligations relating to performance and payment for services.

4. Support: Instrumental & Vocal Tuition, Classroom & Ensemble

4.1 Group size will be determined by the teacher in partnership with the client and will depend on instrumental and educational needs.
4.2 The timing of the delivery of services will be subject to teacher availability.
4.3 Tuition and ensemble support will be available on a weekly basis throughout the academic year for 34 weeks and will include 3 performance lessons.
4.4 Classroom support will be available for the full academic year (39 weeks)
4.5 When a teacher is absent, CMST will make every effort to find a supply teacher to cover the tuition or replacement lessons will be delivered before the end of the academic year.
4.6 If delivery cannot take place due to circumstances beyond the teachers’ control and a notice period of 48 hours has not been given this delivery will be billed. Where possible the teacher will endeavour to reschedule.

5. CMST Responsibilities:  Quality Assurance:
Response to urgent enquiries to CMST office will normally be within three working days. All non-urgent enquiries will receive a response within one week.

6. School (Client) Responsibilities: Schools must ensure that the teaching location and conditions are suitable for delivery of music lessons.

6.1 The school has a joint responsibility with CMST for the organisation of lessons and pupil attendance.

7. Charges:

7.1 Charges will be subject to review on an on-going basis. If charges need to be changed a terms’ notice will be given.
7.2 Schools will be notified of any changes to the rates for the next academic year at the end of March. Rates from September 2018 are £42 per hour (or equivalent).
7.3 For instrumental and vocal provision there are various options available to schools and parents/carers as per our charge list

8: Charging and Payment Procedures:

8.1 Schools will be charged at the latest at the start of term for that term’s provision.
8.2 All individual and group lessons will be charged termly in advance, with a one term notice period with notice to be given no later than the final week of the preceding term in writing to CMST office. Thus lessons will only be given if they have been paid for.
8.3 Once the initial upfront payment has been made there will be a facility to pay by Standing Order, (electronic payments will be the preferred method).
8.4 Any queries relating to the calculation of charges should be directed to the CMST office.

9: Queries, Concerns and Complaints Procedure:
9.1 Any queries, concerns or complaints arising during the course of this agreement should in the first instance be made to the Head of Cornwall Music Service Trust.

10: Music Service Trust Contact: All matters arising from this agreement should be referred to: Cornwall Music Service Trust, Truro School, Trennick Lane, Truro. TR1 1TH

Parents Terms and Conditions

Terms & Conditions

  1. Parties:  This Agreement is made between the parent/carer/guardian of the learner (the client) and Cornwall Music Service Trust –CMST (the service provider).  It is not made with any individual teacher employed by Cornwall Music Service Trust.
  2. Duration:  This agreement will run from the date of your application. It is subject to review and may be extended or varied by agreement between the parties.
  3. Intent:  The intent is to regulate dealings between the parties by setting out respective obligations relating to performance and payment for services.
  4.  Support: Instrumental & Vocal Tuition, Classroom & Ensemble 

4.1  Group size will be determined by the teacher in partnership with the client/school  and will depend on instrumental and educational needs.

4.2  The timing of the delivery of services will be subject to teacher availability.

4.3  Tuition and ensemble support will be available on a weekly basis throughout the academic year for 34 weeks and will include 3 performance lessons.

4.4 Classroom support will be available for the full academic year (39 weeks)

4.5 When a teacher is absent, CMST will make every effort to find a supply teacher to cover the tuition or replacement lessons will be delivered before the end of the academic year.

4.6  If delivery cannot take place due to circumstances beyond the teachers’ control and a notice period of 48 hours has not been given this delivery will be billed.  Where possible the teacher will endeavour to reschedule.

4.7 Commencement of lessons indicates acceptance of terms and conditions.

5.   CMST Responsibilities – Quality Assurance:

Response to urgent enquiries to CMST office will normally be within three working days.  All non-urgent enquiries will receive a response within one week.

6.   School Responsibilities:  Schools must ensure that the teaching location and conditions are suitable for delivery of music lessons.

6.1  The school has a joint responsibility with CMST for the organisation of lessons and pupil attendance.

 Charges:

7.1    Charges will be subject to review on an on-going basis.  If charges need to be changed a terms’ notice will be given.

7.2  Clients will be notified of any changes to the rates for the next academic year at the end of March. 

7.3  For instrumental and vocal provision there are various options available to schools and parents/carers as per our charge list

8:   Charging and Payment Procedures:

8.1   Clients will be charged at the latest at the start of term for that term’s provision.

8.2  All individual and group lessons will be charged termly in advance.  Should the learner wish to discontinue lessons, a 6 lesson notice period must be given in writing and will be charged accordingly.  

8.3  Once the initial upfront payment has been made there will be a facility to pay by Standing Order, (electronic payments will be the preferred method).

8.4  Any queries relating to the calculation of charges should be directed to the CMST office.

9:   Queries, Concerns and Complaints Procedure

9.1  Any queries, concerns or complaints arising during the course of this agreement should in the first instance be made to the Head of Cornwall Music Service Trust.

10:  Music Service Trust Contact:   All matters arising from this agreement should be referred to:  Cornwall Music Service Trust, Truro School, Trennick Lane, Truro. TR1 1TH